Express Products

• To return express products, please visit any Nahdi pharmacy with the purchase receipt within 14 days from the date of purchase.
• Used or damaged items cannot be returned or exchanged.
• Returns are not allowed for insurance purchases.
• You can return what you have purchased under the following conditions: If the order is cancelled before delivery, full amount charges along with any delivery fees applied will be refunded and will be automatically transferred to your card and will reflect within 7-14 business days. No refund for delivery fees will be made for returned items. Because the service has been used
• In case of returning 1+1 or 2+1 items, or discount on the second piece returns, the whole set of products must be returned.
• In the case of returning offer items: the entire range of offer must be returned in its value at the time of the offer.
• Purchase invoice is necessary for return services, within 14 days from the date of purchase.
• Items must be in their original condition unchanged (such as color change or damages).
• If you return a product for a refund, we will deduct the number of points collected from your Nuhdeek account.
• If the order is cancelled before delivery, full amount charges along with any delivery fees applied will be refunded and will be automatically transferred to your card and will reflect within 7-14 business days.

Cases where product returns are not accepted:

• If the barcode is removed or cleared (for pharmaceuticals only).
• Items that require special storage conditions such as refrigerator medicines and baby food.
• Products supplied by health insurance.
• Maternity clothing for public health purposes.